Complete Aesthetics is owned by myself, Neil Clapshaw, a skilled technician with 22 years experience in the field of dental technology. I gained my National Diploma in Dental Technology in 1992 after training in both Manchester and Liverpool colleges and have continued to gain experience in different facets of crown and bridgework on various courses and seminars to ensure we offer our clients the very latest techniques and alternatives.

After working in a large production laboratory, I gained my most valuable experience working in a small laboratory servicing private clients in and around London. Here I was taught not only to work under magnification X20 to create exceptional crown and bridge products, but also to understand the importance of providing dentists with a reliable, personal and bespoke service.

Outstanding customer service

I am a dedicated, enthusiastic and registered technician and I like to do things a little differently!

Nowadays patients understand and demand laboratory work of only the highest quality. All work produced at Complete Aesthetics Dental Laboratory is carefully constructed by  myself. Whether it's logging each job using our computerised job booking system through to model casting, wax/metal design and porcelain or composite application to final check and despatch, there is only one person following each job through to finish.

That means that you know exactly who is responsible for each piece of labwork and means I develop an in-depth understanding of your individual preferences and requirements.  You receive a consistently high standard of service personalised to you, and I am only a phone call away if you need to talk with me about a particular job. I even have an in-house shade taking facility which I can offer as a complimentary service for our most discerning patients. I use 'Trueshade' technology to ensure the very best shade match.

I go a little further to give that personal touch to the work produced and the standard of service that you receive. I am confident you will appreciate the difference.

The future

I am currently enrolled in Investors In People & Leadership and Management modules and hope to finish these training courses within the next few months. I am also dedicated to continuing my professional development, and will continue to update my knowledge so that I can offer our dentists the very highest standard of bespoke labwork that fits superbly and looks fantastic.

A bit about me(Neil)

I am happily married to Rowena who is a school classroom assistant, she also works at the local theatre and of course is a full time Mum.

We have three children aged 10,8 and 6 who take up nearly all our spare time but any time we do have we like to attend the theatre.

My other passions are rugby union (a bit too old and fragile to be still playing) and I enjoy watching rugby league. I also enjoy reading absolutely anything (I`ve even read cereal boxes when there has been nothing else to hand) and painting/sketching. 

Regards,

Neil.

                 Official sponsor of:

  Word of Mouth 2008